ABGT is not liable for any damages, whether direct or indirect, resulting from the improper use of equipment/products or from the failure to comply with the instructions for use, cleaning, disinfection, and maintenance provided by the manufacturer (which are supplied with the equipment/products or can be consulted online).
The responsibility of our company is limited to the terms set forth in the applicable legislation.
NIF 510 517 536
Rua Vale Cevadas Nº 32, 4515-603 Melres
Email: geral@abgt.pt
Data Controller
The data controller is ABGT, Unipessoal Lda, tax identification number 510 517 536, headquartered at Rua Vale Cevadas Nº 32, 4515-603 Melres.
You may contact us at geral@abgt.pt.
Recipients of the Privacy Policy
This policy applies to Clients, Suppliers, Partners, Website Users, and other external entities with whom ABGT establishes relationships.
How we collect your personal data
Telephone: Data provided by Clients, Suppliers, Partners, or other external entities.
Email: Data received by email, considered personal.
Website: Data provided through contact forms (name, email, phone, address, tax number, etc.).
Purpose of data processing
ABGT processes your data in accordance with Regulation (EU) 2016/679, Law no. 58/2019, and Law no. 59/2019, for the following purposes:
Responding to information requests.
Fulfilling contractual and legal obligations.
Personalizing communications and presenting relevant products or services.
Data retention period
Data will be retained for as long as the contractual relationship lasts or there is mutual interest.
Billing data will be stored for the legally required retention periods.
Legal basis for processing
Contract execution / Legal obligations: Data required for the performance of services or supply of goods.
Consent: When legally required for secondary purposes.
Data subjects’ rights (ARCO rights)
Data subjects may exercise the following rights by contacting ABGT at geral@abgt.pt:
Access: to know what data is being processed.
Rectification: to correct inaccurate data.
Erasure: to request deletion of data.
Restriction: to limit processing for specific purposes.
Portability: to transfer data to another controller.
Objection: to object to processing based on legitimate interest.
Data recipients
ABGT does not sell or share data for commercial purposes.
Data may be shared with subcontractors (e.g., invoicing, technical support) or public authorities when legally required.
There are no international data transfers outside the EEA.
Data security
ABGT implements appropriate technical and organizational measures to protect personal data against loss, unauthorized access, or misuse.
Complaints
You may file a complaint with:
CNPD – Comissão Nacional de Proteção de Dados
Rua de São Bento n.º 148-3º, 1200-821 Lisbon
Email: geral@cnpd.pt
Conclusion
ABGT is committed to transparency, security, and the respect of your rights as a data subject.
If you have any questions or wish to exercise your rights, please contact us at geral@abgt.pt.
The European Union has created a website to support consumers in submitting complaints regarding disputes they may be involved in. In this regard, ABGT provides all the information necessary for you to exercise your right to file a complaint with an official, third-party, impartial entity.
If you are dissatisfied with the purchase of a good or service on our website, or with the solution we presented to resolve the matter, you can access this official website and submit your complaint.
What is alternative dispute resolution (ADR)?
Alternative dispute resolution is the possibility available to all consumers to resort to official entities that can assist in resolving or mediating a conflict before initiating court proceedings.
Generally, the procedure works as follows: the customer requests that an impartial third party intervene as a mediator between them and the trader. The mediator may propose a solution, impose a decision on both parties, or bring them together to reach an agreement.
This process is commonly referred to as “mediation,” “conciliation,” “arbitration,” or “consumer dispute resolution committee.”
ADR is usually less costly, less formal, and faster than judicial proceedings.
Suggested ADR entities:
CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
https://www.cniacc.pt/pt/
CICAP – Tribunal Arbitral de Consumo
Rua Damião de Góis, 31, Loja 6 – 4050-225 Porto
Tel: +351 22 550 83 49
Email: cicap@cicap.pt
What are cookies?
As is common practice with almost all professional websites, this site uses cookies, which are small files stored on your computer, to improve your experience. This page describes what information they collect, how they are used, and why we sometimes need to store these cookies. We will also explain how you can prevent these cookies from being stored, though this may downgrade or “break” certain elements of the site’s functionality.
How we use cookies
We use cookies for various reasons, detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the features and functionalities they add to this site. It is recommended that you leave all cookies enabled unless you are unsure whether you need them, in case they are used to provide a service you use.
Cookies we set
Newsletter or email-related cookies: Used to remember if you are registered and whether to show certain notifications valid only for subscribed/non-subscribed users.
Survey-related cookies: Used to remember who has already participated in surveys or to provide accurate results after page changes.
Form-related cookies: When you submit data via forms (e.g., contact or comment forms), cookies may be set to remember your details for future correspondence.
Site preference cookies: Used to remember your settings so that your experience is personalized.
Third-party cookies
In some cases, we also use cookies provided by trusted third parties. Examples include:
Google Analytics: One of the most widespread and trusted analytics solutions, helping us understand how the site is used and how we can improve your experience. These cookies may track information such as time spent on the site and pages visited.
Third-party analytics: Used to measure site usage and improve content.
Feature testing cookies: Used while testing new features to ensure consistency.
E-commerce cookies: Track statistics on how many visitors purchase, helping us improve pricing and advertising strategies.
More information
We hope this clarifies things, and as mentioned earlier, if you are unsure whether you need cookies, it is usually safer to leave them enabled in case they interact with one of the features you use on our site.
This policy is effective as of 2025.
In case of complaint, you may use the Electronic Complaints Book.
Click the button below to access:
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